Terms and Conditions

Last Updated: September 23, 2024

These Terms and Conditions govern the use of kineticsleep.co (the “Site”). This Site is owned and operated by Kinetic Sleep LLC. The Site is an ecommerce website.

By using this Site, you indicate that you have read and understood these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of Kinetic Sleep LLC and the Site’s creators. This includes, but is not limited to, images, text, logos, documents, downloadable files, and anything that contributes to the composition of our Site.

User Contributions

Users may post the following information on our Site:

• Public comments

By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.

Sale of Goods

These Terms and Conditions govern the sale of goods available on our Site.

The following goods are available on our Site:

• Products designed to help with sleep

These Terms and Conditions apply to all goods displayed on our Site at the time you access it, including products listed as out of stock.

All information, descriptions, and images provided regarding our goods are presented as accurately as possible. However, we are not legally bound by this information, as we cannot guarantee that all descriptions or images are completely accurate. You agree to purchase goods from our Site at your own risk.

We reserve the right to modify, reject, or cancel an order whenever necessary. If we cancel your order after processing your payment, we will provide a refund equal to the amount paid. You are responsible for monitoring your payment instrument to verify receipt of the refund.

Payments

We accept the following payment method on our Site:

• Credit card

When you provide us with your payment information, you authorize our use of and access to your chosen payment instrument. You also authorize us to charge the amount due to that payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse the transaction.

Shipping and Delivery

When you purchase goods from our Site, they will be delivered using the following method:

• Standard delivery within 5–7 days

Delivery will take place as soon as reasonably possible, depending on the selected delivery method. Delivery times may vary due to unforeseen circumstances and do not include weekends or statutory holidays.

You will be required to pay applicable delivery charges in addition to the price of the goods purchased.

You are responsible for providing a complete and accurate delivery address, including the recipient’s name. We are not liable for goods delivered to the wrong address or person as a result of inaccurate or incomplete information provided by you.

Refunds

Refunds for Goods

Refund requests must be submitted within 15 days of receiving your goods.

Refunds do not apply to the following:

• Products that have been used or opened

Returns

Returns may be made by mail.

To return an item by mail, pack the goods securely and attach the return label included with your package. Take the package to your nearest post office and pay any necessary postage.

Consumer Protection Law

Where consumer protection legislation in your jurisdiction applies and cannot legally be excluded, these Terms and Conditions will not limit your rights or remedies under that legislation.

These Terms and Conditions will be interpreted subject to the mandatory provisions of applicable consumer protection legislation. If a conflict exists between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability

Kinetic Sleep LLC and its directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, or expenses, including legal fees, arising from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site, you indemnify and hold harmless Kinetic Sleep LLC and its directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, or expenses, including legal fees, arising from your use of the Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the State of North Carolina.

Severability

If any provision of these Terms and Conditions is found to be inconsistent with or invalid under applicable law, that provision will be deemed void and removed from these Terms and Conditions.

The removal of an invalid provision will not affect the remaining provisions, which will continue to be considered valid and enforceable.

Changes

These Terms and Conditions may be amended periodically to maintain compliance with the law and reflect changes to how we operate our Site or expect users to behave on it.

We will notify users of changes to these Terms and Conditions by email or by posting a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns:

Kinetic Sleep LLC
6306 Myston Lane
Huntersville, NC 28078

Phone: (704) 222-0840
Email: info@kineticsleep.co

You may also contact us through the feedback form available on our Site.

Effective Date: September 23, 2024